Front desk were all very nice! Due to covid they had blocked off every other chair, and required masks which I was thankful for. I had my 2 month old scheduled for an appointment with Dr. Jordan. The staff allowed me to walk around with my daughter outside so she could go to sleep while we waited to be called into the back rather then sit in the waiting room. Once called in, the tech was kind and dilated my daughters eyes. I explained that I needed to breastfeed her to which she was very understanding. They left me for about 15 mins and had another tech check in to see if we were ready prior to sending the doctor in. Dr. Jordan immediately came in after I had given the OK and he was able to quickly and professionally diagnose the issue we were having with my 2 month old. Very satisfied with the whole process from start to end!
Walked into Ral. Opht. with droopy, bedroom eyes, had some testing, some eval, got scheduled for outpt. eyelid work. Last Thursday morning, I was dropped off at the office, staff greeted me warmly and the process began. An hour + latter, I am on my way home with puffy eyes and a cold compress. Healing underway, but I can tell, my eyes are more alive, awake, alert, aware--just the way I want them. Thank you Andrea, Rita, Dr. Risk.
