My regular eye doctor sent a referral in around 8:30-9am on a Monday morning. Not only did they call me the same day, they saw me that afternoon and removed my chalazion at the same time! Dr. Johnson and his crew were prompt, attentive, and were great to work with. A lot of reviews mention long wait times, but I was in the door, seen, and had the procedure and out in an hour. They were all great!