I had the wrong time for my appointment. I was an hour too early. Receptionist couldnt fit me in earlier and suggested i go get some coffee and come back. Which I did. The staff and Dr. Adams were very polite and courteous. Dr. Adams was very thorough in her examination and explaining th I ngs to me. I would recommend this practice to anyone.
Was referred by normal eye doctor to Raleigh Ophthalmology. Had Dr Paul S Riske help out with a minor eye problem (cyst near eye). He was able to alleviate the problem quickly and on the same day by removing the problem cyst. Very happy with outcome and his confidence. Really improved my quality of life. The supporting staff there too was also helpful with navigating my visit. Would highly recommend him and this office.
Check in slow process but what really has upset me is trying to get someone to answer my calls after waiting forever I get sent to voicemail. The long lengthy voice message was dragging on just ridiculous I would not ever go back just for Poor Receptionist connection!!!! My eyes are to important to be stressed out about trying to get in touch with doctor or nurse. Very unprofessional Reception on phone (cell phone) chatting with patients about person matters its great to be friendly but this has went to far!! I canceled any upcoming appointments due to not being able to get through on the phone, being on hold and poor customer service.....VERY UNPROFESSIONAL!!!
Staff was friendly and welcoming. Exam was done in thoughtful way; explanation of procedures, time for questions. Doctor was unrushed and took time to answer all questions
Dr Jordan and staff were great with my granddaughter, whos eight. They were efficient and nice. Some patients and I could have done without listening to someone threatening to reprimand the front office employees. That was very unprofessional and uncomfortable for us. The atrium building is beautiful with restrooms available to the public. The office is clean with plenty of space and has a children waiting area. Wheelchairs are also available if needed.
