I had a very pleasurable appointment. The receptionists were friendly. I was explained every test before it was performed during my time there. I was given a phamlet about my condition also a follow up appointment before I left. I witnessed them wiping down equipment and washing their hands after each patient. These are the people who were in contact with me during my appointment they gave me exceptional care during my appointment. Myasia, Maddie, Elaine, Shelly, Dr. Smith and Erin she was in the hallway and introduced herself to me on my way out.Maria Sherrod
There was an excessive wait as I went from station to station for medical review. The surroundings were very pleasant, but it took over 3 hours to complete my visit. Other Ophthalmology locations seemed to use the hand-off plan. i.e. As you finish one station, that person would walk you to the person at the next station where that person would begin their evaluation. I understand that the physician time may vary.
Right from the walk-in, the Staff was warm and friendly with smiles and small talk. Check-in was a snap.The Office is clean and filled with new equipment and well staffed. Each staff person was friendly and caring. Dr. Smith, with whom was my appointment was very professional and expressed concern for what I was concerned about on my visit,, listened and address each one. Spoke concerning prolonging my vision long term with proper assessments and treatments.I qas highly satisfied with the service from start to finish.Looking forward tp a long term relationship, I felt like a Person not a Patient. I highly recommend them..
